Terms of service
Last Updated: October 23, 2026
Welcome to Seravessa.
These Terms of Service ("Terms") govern your access to and use of https://www.seravessa.com/ (the "Site"), including the products, services, purchases, and features available through our website.
By accessing or using our Site, you agree to these Terms and any policies referenced on the Site. If you do not agree to these Terms, please do not access or use our Site.
1. Store Information
Seravessa is an independently operated online retail store offering women's footwear and related fashion products.
Website:
https://www.seravessa.com/
Customer Support Email:
hello@seravessa.com
Customer Support Phone:
+1 503-555-6745
Business Address:
221 Bon Vie Pl, Valrico, FL 33594, United States
2. Eligibility and Acceptable Use
By using our Site, you represent that you are legally able to enter into a binding agreement under applicable law. If you are under the age of majority in your place of residence, you may use our Site only with the involvement or consent of a parent or legal guardian where required by law.
You agree not to:
- Use the Site for any unlawful, fraudulent, or unauthorized purpose.
- Interfere with the security or normal operation of the Site.
- Attempt to gain unauthorized access to our systems, accounts, or services.
- Upload or distribute viruses, malicious software, or other harmful code.
- Use the Site in a way that infringes the rights of others.
- Violate applicable laws or regulations while using our Site.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, sizing information, colors, prices, and availability displayed on our Site are accurate.
Product colors and appearances may vary depending on your device, display settings, lighting conditions, and other factors. Product descriptions and images are provided to help you understand the items offered, but minor variations may occur.
Errors, omissions, or outdated information may occasionally appear. We may correct errors and update product information where appropriate and permitted by applicable law. Nothing in this section limits any rights or remedies available to you under applicable consumer protection laws.
4. Product Availability
Product availability may change without notice. We may limit purchase quantities, discontinue products, or update product listings, subject to applicable law and any obligations arising from orders already accepted.
If an item becomes unavailable after you place an order, we may contact you to explain the situation and discuss appropriate options, which may include cancellation or a refund where applicable.
5. Pricing and Currency
Unless otherwise stated, prices displayed on our Site are in United States Dollars (USD).
Your final order total may include, where applicable:
- Product prices.
- Shipping charges displayed at checkout.
- Promotional discounts applied to your order.
- Applicable taxes or other charges disclosed during checkout.
The final amount presented at checkout reflects the charges shown for your order, subject to clearly disclosed terms and applicable law.
If a pricing, technical, or product information error occurs, we may take reasonable steps to correct it. If an error affects an order you have placed, we may contact you to explain the issue and discuss available options, including cancellation where appropriate and permitted by law.
6. Orders and Order Acceptance
Submitting an order constitutes an offer to purchase the selected products. An order confirmation acknowledging receipt of your order does not necessarily mean that the order has been finally accepted.
Orders may be reviewed for payment authorization, product availability, billing or shipping information, fraud prevention, and compliance with these Terms.
We may decline, suspend, or cancel an order where permitted by applicable law, including where:
- Payment cannot be authorized or completed.
- Billing or shipping information is incomplete or materially inaccurate.
- There is a reasonable basis to suspect fraud, unauthorized activity, or misuse of the Site.
- A product is unavailable.
- A material pricing or technical error affects the order.
- The order would violate applicable law or these Terms.
If an order is canceled after payment has been received, any refund due will be handled in accordance with our applicable policies and legal obligations. Where a refund is issued, it will generally be returned to the original payment method unless otherwise required by law or handled through another method permitted for the transaction.
Nothing in this section permits us to disregard contractual obligations or consumer rights that have already arisen under applicable law.
7. Payment Terms
We accept the payment methods made available during checkout. Available payment methods may vary depending on your location, order details, and checkout settings.
Payment authorization must be completed as required by the selected payment method before an order can be processed. Payment transactions may be handled by the applicable payment provider under its own terms, privacy policy, and security procedures.
Please review the payment options and applicable charges displayed at checkout before completing your purchase.
8. Shipping and Delivery
Orders are processed and shipped in accordance with our Shipping Policy.
Delivery estimates are provided for informational purposes and may vary depending on the destination, carrier operations, weather, holidays, order volume, and other circumstances. An estimate is not a guarantee of delivery by a particular date unless expressly stated otherwise.
You are responsible for providing accurate and complete shipping information at checkout. Incorrect or incomplete information may affect delivery. If you identify an error in your shipping information, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or dispatched.
Nothing in this section excludes, restricts, or modifies any rights or remedies available to you under applicable consumer protection laws.
9. Returns and Refunds
Returns, cancellations, and refunds are governed by our Return & Refund Policy.
Please review that policy for the applicable return period, eligibility requirements, return shipping responsibilities, refund procedures, and any exclusions permitted by law.
If you have a question about a return or refund, you may contact us at hello@seravessa.com.
Nothing in these Terms excludes, restricts, or modifies any consumer rights, guarantees, or remedies that cannot lawfully be excluded, restricted, or modified under applicable law.
10. Customer Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account, to the extent permitted by applicable law.
You agree to provide accurate and current account information and to update it when necessary.
If you believe your account has been accessed without authorization, please contact us at hello@seravessa.com.
We may restrict or suspend account access where reasonably necessary for security, fraud prevention, or compliance with these Terms, subject to applicable law.
11. Privacy
Your use of our Site is also subject to our Privacy Policy, which explains how we collect, use, disclose, and retain personal information.
You can review our Privacy Policy through the relevant policy link on our Site. If you have questions about how your personal information is handled, please contact us at hello@seravessa.com.
12. Intellectual Property
Unless otherwise stated, content available on this Site, including text, graphics, logos, images, icons, page layouts, and other materials, is owned by or licensed to the relevant rights holder and may be protected by intellectual property laws.
You may access and use the Site for personal, lawful shopping purposes. You may not reproduce, distribute, publish, modify, commercially exploit, or otherwise use Site content without prior permission from the relevant rights holder, except where permitted by applicable law.
13. User Content
If you submit reviews, comments, photographs, suggestions, or other content to us, you represent that you have the rights necessary to submit that content and that your submission does not unlawfully infringe the rights of any third party or violate applicable law.
To the extent permitted by applicable law, you grant Seravessa a non-exclusive, royalty-free license to use, reproduce, display, and publish the submitted content for purposes related to operating, promoting, and improving our business and Site.
This license is limited to the purposes described above and is subject to applicable law and any rights you may have regarding your submitted content. We will not interpret this provision as transferring ownership of your content to us.
We may remove or decline to display content that we reasonably believe violates these Terms or applicable law.
14. Third-Party Services
Our Site may contain links to third-party websites or use third-party services to support website functionality, payment processing, analytics, advertising, or other activities.
Third-party websites and services may be governed by their own terms, privacy policies, and practices. We are not responsible for third-party content or practices to the extent they are outside our control. This section does not exclude any responsibility that cannot lawfully be excluded under applicable law.
You should review the applicable terms and privacy information of a third-party service before using it where appropriate.
15. Disclaimer
We make reasonable efforts to maintain the Site and provide accurate product and service information. However, we do not guarantee that the Site will always be uninterrupted, error-free, or available at all times.
To the extent permitted by applicable law, the Site and its content are provided on an "as is" and "as available" basis.
Nothing in these Terms excludes, restricts, or modifies any rights, guarantees, or remedies that cannot lawfully be excluded, restricted, or modified under applicable consumer protection laws.
16. Limitation of Liability
To the extent permitted by applicable law, Seravessa will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Site, products, or services.
Any limitation of liability under these Terms applies only to the extent permitted by applicable law. Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited, including applicable non-excludable consumer rights or remedies.
17. Indemnification
To the extent permitted by applicable law, you may be responsible for losses or claims arising directly from your unlawful use of the Site or your material violation of these Terms.
Nothing in this section requires you to indemnify Seravessa for matters to the extent that such an obligation is prohibited by applicable law.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be applied to the extent legally permitted or, where necessary, treated as severable from the remaining provisions.
The remaining provisions will continue in effect to the extent they remain valid and enforceable.
19. Termination
We may restrict or terminate access to our Site or certain features where reasonably necessary if we believe that these Terms have been violated or that fraudulent, unlawful, abusive, or security-threatening activity has occurred.
Any such action will be subject to applicable law and will not affect rights or obligations that have already accrued or that must continue by law.
20. Governing Law
These Terms are subject to applicable laws and regulations. The determination of the governing law and the resolution of disputes will be made in accordance with applicable legal requirements.
Nothing in these Terms deprives consumers of any mandatory protections available under the laws that apply to their transactions or excludes any rights that cannot lawfully be excluded.
21. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, services, or legal requirements.
When we make changes, we will post the revised Terms on this page and update the "Last Updated" date. Where applicable law requires additional notice or other steps for material changes, we will take those steps as required.
Changes will apply from the effective date stated in the updated Terms or otherwise communicated to you, subject to applicable law. Your continued use of the Site after changes take effect may constitute acceptance of the revised Terms where legally permitted.
22. Contact Information
If you have questions regarding these Terms of Service, please contact us using the information below.
Store Name:
Seravessa
Website:
https://www.seravessa.com/
Business Address:
221 Bon Vie Pl, Valrico, FL 33594, United States
Customer Support Email:
hello@seravessa.com
Customer Support Phone:
+1 503-555-6745
Customer Support Hours:
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed
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